Welcome to our FAQ page! We know that planning an event comes with plenty of questions, and we’re here to make the process as smooth as possible. Whether you’re booking a DJ for a wedding, private party, corporate event, or special occasion, we’ve compiled answers to the most common questions about our services.
Here, you’ll find details on our pricing, availability, booking process, equipment, music selection, and what to expect on the day of your event. We’re committed to providing a top-tier experience, so if you have a question that isn’t covered here, don’t hesitate to reach out. We’re always happy to help make your event unforgettable!
General Questions
What areas do you cover? We primarily serve North Wales and the surrounding areas. If your venue is outside of this region, please get in touch to discuss travel arrangements.
How do I book your services? You can book by filling out our online contact form here, sending an email, or calling us directly. A deposit is required to secure your date.
How far in advance should I book? We recommend booking as soon as possible to secure your preferred date, especially during peak wedding season.
Setup and Equipment
What does your setup include? Our setup includes professional-grade sound equipment, a customizable light show, and all necessary cabling and accessories. We can also provide additional enhancements such as uplighting and a fog machine upon request.
How long does it take to set up? Setup typically takes 60-90 minutes. We always arrive early to ensure everything is ready before your guests arrive.
Do you need anything from the venue? We require access to power outlets near the performance area and a table for our equipment. If your venue has specific requirements, please let us know in advance.
Music
Can we choose the music? Absolutely! We encourage you to provide a playlist of your favorite songs or genres. We also take requests from guests during the event unless you prefer otherwise.
Do you take song requests on the night? Yes, we’re happy to take requests from your guests, as long as they align with your preferences.
What happens if we have a special song for our first dance? We’ll ensure your first dance song is ready to play at the perfect moment. Please share your selection with us in advance.
Can you provide music for the ceremony or cocktail hour? Yes, we can provide tailored playlists or live DJing for any part of your wedding day, including the ceremony, cocktail hour, and reception.
On the Day
What time will you arrive at the venue? We arrive 2-3 hours before the scheduled start time to allow for setup and sound checks.
What should we expect during the event? Expect a seamless mix of music tailored to your tastes, professional emceeing if needed, and a lively atmosphere that keeps the dance floor packed.
What happens if something goes wrong with the equipment? We carry backup equipment to ensure that any technical issues are resolved quickly without disrupting the event.
Will you coordinate with other vendors? Yes, we’re happy to work with your wedding planner, venue staff, and other vendors to ensure the schedule runs smoothly.
Other Questions
What’s your cancellation policy? If you need to cancel or reschedule, please contact us as soon as possible. Deposits are non-refundable but may be transferable depending on the circumstances.
Do you have insurance? Yes, we carry full public liability insurance, and our equipment is PAT-tested for safety.
Can you provide references or reviews? Absolutely! We’re proud of our glowing reviews from past clients. Feel free to ask for references or check out testimonials on our website.
Do you offer packages? Yes, we offer a range of packages tailored to your needs, from basic DJ services to full event production. Contact us for more details.
Get in touch with us to find out our availability for your event! Contact us today by clicking here to secure your date and let’s start planning an unforgettable experience.